Case Studies / State Government of Chihuahua / Official Web Site of Torreon / El Tamarindo Resort /

State Government of Chihuahua
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Official Web Site of the Government of the city of Torreon
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El Tamarindo Golf Resort
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Kiosks for the State Government of Chihuahua, Mexico

Background:

The State Government of Chihuahua, Mexico needed software for 45 kiosks to deploy and promote the use of its Web portal and consulting services.

Timeline:

The project took 4 months for implementation.

Solution:

A navigation template was designed to allow the users free access to the Web portal of the City through the use of kiosks. This was possible with the use of the NetShift Runtime solution. The Photomail system was also implemented to be able to send emails with photo e-cards, and the system ARK, for the remote management of the kiosk. This software allows the remote monitoring of the kiosk and the communication with the database to upload and download information, it also displays the status of each kiosk online. The ARK system version 2 was recreated from the beginning since this project had very specific requiremets to fulfill.

Torreon Government Web Portal

Background:

The city of Torreon is located in the north of Mexico and it has a population of over a half a million inhabitants.

The Web portal had to comply with 4 main objectives:

1) To transparent the government actions.
2) Promote the tourism and the economic, financial and cultural aspects of the city.
3) To get closer the citizens to the government.
4) Raise the trust in the goverment actions.

Timescale:

The project was implemented in 6 months after the approval date of the project.

Solution:

In Kioscosnet, we defined a Web strategy using a requirement analysis for the City of Torreon, so it would comply with the objectives. The website was designed using usability standards. A mix of attractive images and content was used, and it was organized in a way that it was functional and offered useful and significant information to the user.

Citizens can fill online applications to request information or to inform the Municipal Government about different situations. They can make anonymous accousations, and also check the press releases. In the Calendar they can check the activities for the day. Also, they can consult online administrative proceedings, request information, and consult regulations. The sections of Tourism, Economy, History and Culture are heavily promoted.

To promote tourism, in the Web site you can virtually visit museums, theaters, main squares, shopping malls, movie theaters and restaurants.

Users say:

"One of the nicest-to-the-view portals with a really useful content”
"It makes the government closer to its citizens.”
"The portal is very well elaborated, with a quick access to consult everything related to Torreon.”
"Easy to browse"
"Very innovative."
"Very good presentation and organization of information"
"Very dinamic, modern and worthy of our city.”
"Very modern and functional, excellent presentation and access."


El Tamarindo Golf Resort

Background:

El Tamarindo Golf Resort belongs to the hotel chain The Luxury Collection Starwood Hotels & Resorts. It is situated at the southwest area of the State of Jalisco, in the region called Costalegre, Mexico. El Tamarindo didn’t have a Web site that allowed people to know the facilities and services that it offers.

Timeline:

The project was implemented in 3 months after the date of approval of the project.

Solution:

A Web portal was designed so that people could know the facilities and services that the Resort have. A special emphasis was given to the areas that were to be promoted: the spa, golf course, and the honeymoon section.

For El Tamarindo more than 20 virtual visits were created, giving the user the feeling of being at the Resort. You can visit the “villas”, the golf course, the beaches, the spa, the “temazcal”, and the reception area. A budget planner was implemented in the portal to allow users to plan their wedding reception costs. The portal has some dinamic sections that allow the webmaster to change the contents.

Users say:

“An experience like no one.”
“An incomparable experience.”
“Elegance, distinction, nature, peacefulness...”